Shipping & Returns


We deliver within Germany and Europe.

Delivery Times :

If an item is not in stock , we will inform you about the expected delivery time .
You are free in such a case , wait for the product or to cancel your order.
A cancellation may already paid be refunded immediately ( money back ) .
Articles with delivery time are labeled accordingly in the item description.

Cost of delivery:

To see the shipping cost , please provide the desired product to the cart . Click on the button "Checkout " on the following page you will see all shipping options with the shipping costs.
The system determines the shipping cost based on quantity , volume, Pitch & weight.

For pick-ups are no room charges .

Our parcels are shipped via DPD.

Generally, we do not deliver to packing stations !

Larger shipments or fragile goods we ship by freight forwarders.

We work with tabular shipping. Each article is assigned a weight.

When weight is either the real , - or volume weight.
Volume weights are calculated weights that are given to us by shipping companies, when scope, size, pitch and volume are larger than the real weight .

Please specify date when collecting goods so that the goods will be prepared .

All costs will be timely and clearly before submitting your order .

All prices include deployment & packaging.
Additional shipping costs are not incurred.

For larger orders please send us an 
eMail. We will send you an individual offer with cumulative shipping.

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